Access patient records

To obtain a copy of a patient’s medical record, please submit a completed Release of Information Authorization form. Forms may be faxed to 616.391.1521. Additional contact information may be found in the health information management section below

Health information management (HIM) is responsible for managing the integrity of the health care data in our electronic health record. HIM monitors chart completion to ensure documentation is accurate, timely and reliable according to clinical, regulatory and financial requirements. We manage the release of health information, record retention and storage, and document scanning. HIM maintains the enterprise master patient index to ensure accuracy of patient identity critical to patient safety, inter-operability and health information exchange.